| 4 What is the minimum quantity of one order? |
| A：Our MOQ is 1000PCS, which is one of the lowest in the industry of plush toys. |
| 4 What is your payment term? |
A：1). 40% deposit by T/T when P/O placed and samples be approved, 60% balance before shipping.
2). For big order, the term is 40% deposit by T/T, 60% balance against copy of B/L. |
| 4 What is your sampling and mass production time? |
A：Sampling time: 7 to 10 working days
Production time: Generally it should be 35-40 days. |
| 4 How long is the delivery time? |
A：Shipping time by vessel 2 to 4 weeks according to different destination port
Shipping time by air 5 to 10 days |
| 4 What is the Standard Packaging ? |
| A：The packing is each one plush toy in a poly bag, then into the carton, if you have any special way for packing just let us know. |
| 4 How can I get the samples? |
A：For new customers we'll request sample fee, when order the fee will return to your company;
For long term clients we can provide free sample for you according to the complexity of the product. |
| 4 How do we know we will receive high quality products? |
| A：Since 95% of our stuffed animals exported to all over the world, we have our own high standard to request the best quality through the whole production process, till now we have never received any feedback about the quality issue from our clients. |
